Legal
Privacy
Policy
Effective date: 1 January 2025. This policy explains how ZUKA Fleur collects, uses, and protects your personal information.
Information We Collect
We collect information you provide when requesting a quote, uploading documents, or contacting us. This includes your name, email address, company name, and the documents or content you submit for interpretation. Document content is used solely for the provision of services and is treated as strictly confidential.
Confidentiality of Documents
All documents and content submitted to ZUKA Fleur are treated as strictly confidential. We do not share, distribute, or use your documents for any purpose other than providing the requested service. Translators and interpreters are bound by confidentiality agreements.
How We Use Your Information
We use the information we collect to provide and improve our services, communicate with you about your assignments, issue invoices, and comply with legal obligations. We do not sell your personal data or document content to any third party.
Data Retention
Translated documents and associated personal data are retained for up to 12 months to facilitate corrections, corrections, and disputes, after which they are securely deleted. You may request earlier deletion by contacting us.
Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, please contact .